Discord is a very popular messaging and collaboration app among young SaaS companies. journy.io therefore decided to integrate to offer direct Discord notifications (in select channels) upon getting B2B product-led growth signals.
Your various teams will be receiving Discord notification when e.g. accounts see more than 50% of their users having more than 50% login dropdown in the last 7 days.
How to connect Discord
Go to your connections menu and click the 'Connect' button under the Discord logo:
Choose the Discord account that you want to connect to:
Upon Sign In and reviewing and accepting the permissions, you'll see that Discord is now connected, on top of your connections screen:
Discord General settings
If you go to the 'Connections' menu and click on 'Settings' on the Discord panel, you'll see the general 'Connection' Tab
Here are the different settings:
Name: Set/Edit a name for the connection.
At any time, you can check the journy.io→Discord log.
journy.io eventually allows to define product-led growth signals that trigger actions related to the installed connections. For each user/account meeting signal conditions, following Slack actions can be triggered:
Send a message: Sends a formatted message to a Slack channel. You can also indicate which importance/colour indicator you like that message to have.