--- title: "Make.com App" canonical: "https://help.journy.io/space/journy/3137568769/Make.com%20App" format: markdown --- > Macro (include) # Topics > Macro (toc) # What’s Make.com? [http://Make.com](http://Make.com) is **a powerful automation platform designed to streamline workflows and integrate various applications seamlessly**. It allows users to create custom automations without needing extensive coding knowledge, making it accessible for businesses of all sizes. Automate repetitive tasks. ## How Make works? The role of Make is to seamlessly connect your apps/services, so you can concentrate on new tasks rather than repeating the same tasks again and again. Get back to what matters the most. Make works by linking together your favorite apps/services by their corresponding **modules **to create a scenario that will transfer and transform your data automatically for you. All you have to do is create a scenario that will watch for new data in one app/service, set-up the proceeding modules for the desired end result and Make will execute the task for you. ## A notion of Custom Apps in Make Custom apps are helpful when Make doesn't yet have a native integration with the application you are using; and **allow you to build a connector that would function in exactly the same way as any other app on Make** (such as Gmail or HubSpot). # Journy.io Custom App journy.io Team has developed a custom App for Make to easу clients integrating their tools and platforms with journy.io. Journy has a rich set of integrations but if you are are missing smth out and want to bring some additional data feel free to use our App to make it happen. ## How to find? [journy.io](http://journy.io) is a publicly listed verified Make App. You can find more details about the App here: [https://www.make.com/en/integrations/journy-io](https://www.make.com/en/integrations/journy-io) To add [journy.io](http://journy.io) App to your Make scenarios click Add Module and type “journy“ ![image-20250214-143910.png](media://dc2fe0b8-2e53-4c52-ad3a-a07ca1103199) ## Connection (Specify WriteKey) You need to specify a **WriteKey **to log Identify, Group and Track calls to your specific [journy.io](http://journy.io) workspace. ![image-20250217-141707.png](media://f86b86df-8c72-4a24-acad-7b08c0d06f58) **WriteKey **could be found in your [journy.io SDK integration](https://releasemanagement.atlassian.net/wiki/spaces/journy/pages/2698117122/The+API+SDK+Connector#How-to-set-up-the-SDK-connector-to-your-specific-platform). ![image-20250217-141205.png](media://02ae6b45-822e-4518-a03b-9ee58c2a3f10) Thus, specifying **WriteKey **once you can re-use the same connection across all your [journy.io](http://journy.io) App Modules (see below). If you have multiple [journy.io](http://journy.io) workspaces and you need to define **WriteKey **on the fly you can always use [Advanced Settings](https://www.make.com/en/help/modules/module-settings#advanced-fields) to override **WriteKey** from connection. ![image-20250217-141545.png](media://361e2b74-5a5a-4ba8-ba05-ecfd0c13c1f8) Exception is [https://releasemanagement.atlassian.net/wiki/spaces/journy/pages/edit-v2/3137568769#Make-an-API-Call](https://releasemanagement.atlassian.net/wiki/spaces/journy/pages/edit-v2/3137568769#Make-an-API-Call) where you need to specify **WriteKey **in JSON playload for your POST API call. ## Modules ![image-20250217-142006.png](media://d49d9e65-094a-4fe1-b0aa-88984338c3a7) ### 🤙 Identify a User > 📝 *Implements *[https://releasemanagement.atlassian.net/wiki/spaces/journy/pages/2697658372](https://releasemanagement.atlassian.net/wiki/spaces/journy/pages/2697658372) ![image-20250217-142054.png](media://d17fed58-f5f2-443f-8ec9-5ef03f0ea51f) **Required fields: ** - Either **User ID **or **Anonymous ID **should be specified **Advanced settings: ** - **Write Key** for [journy.io SDK integration](https://releasemanagement.atlassian.net/wiki/spaces/journy/pages/2698117122/The+API+SDK+Connector#How-to-set-up-the-SDK-connector-to-your-specific-platform) ### 🤙 Associate a User with an Account > 📝 *Implements *[https://releasemanagement.atlassian.net/wiki/spaces/journy/pages/2697134285](https://releasemanagement.atlassian.net/wiki/spaces/journy/pages/2697134285) ![image-20250217-142455.png](media://d2fd8cac-675d-4087-96f3-d277bf81938a) **Required fields: ** - **Account ID **be specified - Either **User ID **or **Anonymous ID **should be specified > ⚠️ *To update journy Account copy Account ID to Anonymous ID* **Advanced settings: ** - **Write Key** for [journy.io SDK integration](https://releasemanagement.atlassian.net/wiki/spaces/journy/pages/2698117122/The+API+SDK+Connector#How-to-set-up-the-SDK-connector-to-your-specific-platform) ### 🤙 Track an Event > 📝 *Implements *[https://releasemanagement.atlassian.net/wiki/spaces/journy/pages/2697068976](https://releasemanagement.atlassian.net/wiki/spaces/journy/pages/2697068976) ![image-20250217-142208.png](media://d6d058b6-d391-426c-878c-b302c775be6b) **Required fields: ** - **Event Name **be specified - Either **User ID **or **Anonymous ID **should be specified > ⚠️ *To send event for journy Account copy Account ID to Anonymous ID* **Advanced settings: ** - **Write Key** for [journy.io SDK integration](https://releasemanagement.atlassian.net/wiki/spaces/journy/pages/2698117122/The+API+SDK+Connector#How-to-set-up-the-SDK-connector-to-your-specific-platform) ### 🤙 Make an API Call > 📝 *Suits for any *[https://releasemanagement.atlassian.net/wiki/spaces/journy/pages/2697625618](https://releasemanagement.atlassian.net/wiki/spaces/journy/pages/2697625618) ![image-20250217-142605.png](media://3d8056f6-0c8a-4e2a-9e33-14bdfacd9bf4) **URL** | **Call** | **URL suffix** | | --- | --- | | Identify | */v1/i* | | Group | */v1/g* | | Track | */v1/t* | > 📝 Check the latest version of API available to change *v1* to *the newest* if required. **Method**: POST **Headers** | **Headers** | | | --- | --- | | `Content-Type` | `application/json` | **Body (JSON) Required fields: ** - **“type” **be specified (identify, group, track, etc.) - Either **“userid“ **or “**anonymousid” **should be specified - **“writekey”** for [journy.io SDK integration](https://releasemanagement.atlassian.net/wiki/spaces/journy/pages/2698117122/The+API+SDK+Connector#How-to-set-up-the-SDK-connector-to-your-specific-platform) # Suggested use cases The following use cases might be considered - **Enrich Users/Accounts with additional properties**. You might create a webhook on changes in other tool/platform (check available Make Apps) or pull for changes to update Users (Identify Call), Accounts (Group Call) or connect User to Account (Group Call). Make sure you can get/construct proper IDs for Users and Accounts. e.g. - Last Ticket Status - Last Call Sentiment - Last Price Upgrade - etc. - **Bring additional User/Account behaviour data**. You might create a webhook on changes in other tool/platform (check available Make Apps) or pull for changes to log additional behaviour (Track Call) for Users and Accounts. e.g. - Support Tickets/Cases - Calls Summary/Sentiments - Payment Transactions (if applicable) - etc. ## Missing smth out? There are tons of ideas how to improve the App, namely - Implementing Search modules to find users/accounts - Webhooks to act upon user/account created/changed or new behaviour logged - etc. Please reach out to the support team below for assistance with your unique inquiries. > Macro (include)