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• I'm seeing a blank screen! What now?

  I'm seeing a blank screen! What now? The various screen will visualise your journeys' touchpoints for a given date, for a certain event or between two events. Not seeing any entry in the screen means no touchpoints had been registered for the chosen date between the 2 choosen events. Here are the potential reasons why you wouldn't see any entry. Check the date range? The eSome readers

• How to add, edit or remove campaigns

  How to add, edit or remove campaigns? What are campaigns? Campaigns are the type of interactions your visitors, leads or customers are having with your brand. When starting a marketing plan, you envision a few buyer persona's; together with the pains your solution solves or the gains your solution brings to them. Campaigns are the sum of all content and other actionable items you promote which is related to a certain pain or gain. Campaigns are actively managed in journy.io. For interacSome readers

• How to add, edit or remove events

  Managing Events What are events? Events are triggers that are fired from a webpage or app, that reflects the visitor performing a certain action. E.g. visiting a page, clicking a button or —custom-based— leaving your credit card... For events to be recorded in journy.io and represented in a dashboard, you must define a jouny.io event, by its event trigger. This is a unique string. E.g. if you want to register someone leaving his/her credit card, you must define that one event with triggeSome readers

• How to add, edit or remove channels

  Managing channels What are channels? Channels are origins of interactions with your visitors, leads and customers. Online: when visitors access certain web properties such as landing pages, input forms, web pages, the channel represents the place they came from. E.g. facebook, adwords... Off-line: when you had a call with your customer, the channel would be the type of interaction. E.g. Meeting, phone call. Channels are actively managed in journy.io. For interactions with journy.io to bSome readers

• See how single channels contribute to your business

  See how single channels contribute to your business Selecting the source. Go to the left main navigation menu and click on sources. You now see all sources, grouped into source groups. To add, edit or remove a source, please check . Press on the source card you want to see the details of. (You can click anywhere on the card, except on the <...>-button) You now see the source-specific details on how the sources performed during the selected timeframe. Source detailFew readers

• See how single campaigns contribute to your business

  See how single campaigns contribute to your business Selecting the campaign. Go to the left main navigation menu and click on campaigns. You now see all campaigns, grouped into campaign groups. To add, edit or remove a campaign, please check . Press on the campaign card you want to see the details of. (You can click anywhere on the card, except on the <...>-button) You now see the campaign-specific details on how the campaign performed during the selected timeframe.Few readers

• How to quickly add channels from 'Others' undefined traffic

  How to quickly add channels from 'Others' undefined traffic journy.io operates through 'defined' channels, campaigns, events. All other traffic is being regarded as 'Others'. For traffic known by journy.io, simply because loFew readers