Managing Events

What are events?

Events are triggers that are fired from a webpage or app, that reflects the visitor performing a certain action. E.g. visiting a page, clicking a button or —custom-based— leaving your credit card...

For events to be recorded in journy.io and represented in a dashboard, you must define a jouny.io event, by its event trigger. This is a unique string. E.g. if you want to register someone leaving his/her credit card, you must define that one event with trigger being e.g. "left_cc". To learn more about firing event triggers, please visit How to set journey properties in JS

If journy.io encounters an unknown event, the admin users will be notified and through the auto-detect page allowed to add the new event trigger into either a new event, either an existing one...

Events are grouped into event groups for future querying.

Adding events and event groups

Adding events is easy:
On the menubar, click the item "Events".
Next to title, click the "+" button.
From the dropdown, select either "Add Event Group" or "Add Event".



If you select "Add Event Group", simply enter a unique name and press "ok". You will now see an empty group appear.



If you select "Add Event", a modal window will pop up.
Please enter following fields:
Name: This is the unique name of event. This does not need to follow a certain template such as the trigger string itself. Make your name specific enough to be clear, yet general enough to cover all event triggers specified.
Description: You can here provide a short description for the event.
Pages: These are the different pages that upon being visited will trigger this event. Wildcards can be used as described in the example. We automatically lowercase every entry.
Tag: These are the different event tag (trigger) that you want to link to this event. We automatically lowercase every entry.
Script: ("How to trigger an event") This is the exact script you can use for triggering the event, for the focussed tag. Clicking in the script area will copy its content to the clipboard.
Sequence: ("Which one to use in case of multiple events") You have the choice of selecting if the first or last occurrence will be looked at in the various attribution models.
Group: This is the group to which the source belongs.
Color: This is the color you can assign to the event, to better visually differentiate among other events.



Press "Add Event" to save the settings and add the event.
Press "Cancel" if you want to discard the settings and get back to the events overview.

Deleting events and event groups

Deleting events is easy:
Go to the event screen and hover over an event.
On the right of the titlebar, click on the "..."-button.
Select "Delete Event".
Press "Ok" on the confirmation modal.



Deleting a event group is as easy:
Go to the event screen and hover over an event group name.
On the right of the event group name, click on the "..."-button.
Select "Delete Event Group".
Press "Ok" on the confirmation modal.

Defined events from a deleted group will appear on top of the event screen, non-grouped. Edit them one by one to add them to a group.

Editing events and renaming event groups

To rename an event group, simply:
Go to the event screen and hover over a event group name.
On the right of the source group name, click on the "..."-button.
Select "Rename Event Group".
Fill in the new name, and press "Ok" on the confirmation modal.

to edit an existing event, simply:
Go to the event screen and hover over the event you want to edit.
On the right of the titlebar, click on the "..."-button.
Select "Edit Event".

Please edit following fields:
Name: This is the unique name of event. This does not need to follow a certain template such as the trigger string itself. Make your name specific enough to be clear, yet general enough to cover all event triggers specified.
Description: You can here provide a short description for the event.
Pages: These are the different pages that upon being visited will trigger this event. Wildcards can be used as described in the example. We automatically lowercase every entry.
Tag: These are the different event tag (trigger) that you want to link to this event. We automatically lowercase every entry.
Script: ("How to trigger an event") This is the exact script you can use for triggering the event, for the focussed tag. Clicking in the script area will copy its content to the clipboard.
Sequence: ("Which one to use in case of multiple events") You have the choice of selecting if the first or last occurrence will be looked at in the various attribution models.
Group: This is the group to which the source belongs.
Color: This is the color you can assign to the event, to better visually differentiate among other events.



Press "Change Event" to save the settings and add the event.
Press "Cancel" if you want to discard the changes and get back to previous settings.
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