Contacts Overview: Accounts and Users.

Next to connections, accounts and users are the main stakeholders in journy.io. While a user is every person that does something on your website (as identified visitor) or in your app, an account is a group of users. In most destinations, that would represent either an account (as well), a company or an organization.

journy.io collects properties and events on both account and user level.

Properties and events will be pushed with separate references to accounts and users.
Here are some abstract examples:
A user logs into an account; the typical event pushed could be login(accountID, userID), as this concerns both the user and the account.
A user changes his last name; the typical event pushed could be change_last_name( — , userID), as this concerns for user, not any account he's part of.
An account is terminated by the system, (as credit card was rejected); the typical event pushed could be terminate(accountID, — ), as this concerns an account, not any specific user.

This reflects that the view for accounts and users, will indeed respectively handle users and accounts.

Accounts view

Accounts view, representing actions of its users

On the left panel, you can find:
Flow: This is the processed sequence of all first-occurred events.
Users: These are the users that are linked to the account...*or** which were in the past linked to this account. Clicking on a user will bring you into the specific user view.
Properties: These are both native source properties and computed properties for this account.

On the right panel, you can find:
Activity filter: You can filter out the events (and metadata) from all or specific events.
User filter: You can filter out the events (and metadata) from all or specific users.
A list of all activities with metadata from filtered account.

Users view

Users view, representing actions in linked accounts

On the left panel, you can find:
Flow: This is the processed sequence of all first-occurred events.
Accounts: These are the accounts the user is part of...*or** which the user was part of in the past. Clicking on an account will bring you into the specific account view.
Properties: These are both native source properties and computed properties for this user.

On the right panel, you can find:
Activity filter: You can filter out the events (and metadata) from all or specific events.
Account filter: You can filter out the events (and metadata) from all or specific accounts.
A list of all activities with metadata from filtered user.

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